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jennifer convertibles bedroom sets

Jennifer Convertibles Bedroom Sets

Diane of Gaithersburg, MD on Oct. 31, 2016Satisfaction RatingAfter visiting a number of different furniture stores and sitting on a lot of different sofas, we purchased a sofa and settee from Jennifer Convertibles. It was delivered at the end of March. By June, the back cushions were misshapen and they needed to be plumped and turned every time someone sat down. Jennifer Convertibles sent out a technician who said the cushions could use more fill and he would recommend that to Jennifer Convertibles. 2 weeks later we got a letter from Jennifer Convertibles that the technician reported there was nothing wrong with our cushions. I complained and they sent someone else from a different company. He said he would recommend to Jennifer Convertibles that more fill be added to the cushions. After 3 weeks I contacted Jennifer Convertibles and they told me the technician had said there was nothing wrong with our cushions. We now have a very expensive couch that looks horrible and is uncomfortable. I am dismayed that Jennifer Convertibles does not stand behind the products they sell. As a real estate agent, I now advise my clients to shop elsewhere when looking for a sofa. I expected more from this company.Helpful?YesNo
jennifer convertibles bedroom sets 1

Jennifer Convertibles Bedroom Sets

After visiting a number of different furniture stores and sitting on a lot of different sofas, we purchased a sofa and settee from Jennifer Convertibles. It was delivered at the end of March. By June, the back cushions were misshapen and they needed to be plumped and turned every time someone sat down. Jennifer Convertibles sent out a technician who said the cushions could use more fill and he would recommend that to Jennifer Convertibles. 2 weeks later we got a letter from Jennifer Convertibles that the technician reported there was nothing wrong with our cushions. I complained and they sent someone else from a different company. He said he would recommend to Jennifer Convertibles that more fill be added to the cushions. After 3 weeks I contacted Jennifer Convertibles and they told me the technician had said there was nothing wrong with our cushions. We now have a very expensive couch that looks horrible and is uncomfortable. I am dismayed that Jennifer Convertibles does not stand behind the products they sell. As a real estate agent, I now advise my clients to shop elsewhere when looking for a sofa. I expected more from this company.Helpful?YesNo
jennifer convertibles bedroom sets 2

Jennifer Convertibles Bedroom Sets

After visiting a number of different furniture stores and sitting on a lot of different sofas, we purchased a sofa and settee from Jennifer Convertibles. It was delivered at the end of March. By June, the back cushions were misshapen and they needed to be plumped and turned every time someone sat down. Jennifer Convertibles sent out a technician who said the cushions could use more fill and he would recommend that to Jennifer Convertibles. 2 weeks later we got a letter from Jennifer Convertibles that the technician reported there was nothing wrong with our cushions. I complained and they sent someone else from a different company. He said he would recommend to Jennifer Convertibles that more fill be added to the cushions. After 3 weeks I contacted Jennifer Convertibles and they told me the technician had said there was nothing wrong with our cushions. We now have a very expensive couch that looks horrible and is uncomfortable. I am dismayed that Jennifer Convertibles does not stand behind the products they sell. As a real estate agent, I now advise my clients to shop elsewhere when looking for a sofa. I expected more from this company.
jennifer convertibles bedroom sets 3

Jennifer Convertibles Bedroom Sets

After visiting a number of different furniture stores and sitting on a lot of different sofas, we purchased a sofa and settee from Jennifer Convertibles. It was delivered at the end of March. By June, the back cushions were misshapen and they needed to be plumped and turned every time someone sat down. Jennifer Convertibles sent out a technician who said the cushions could use more fill and he would recommend that to Jennifer Convertibles. 2 weeks later we got a letter from Jennifer Convertibles that the technician reported there was nothing wrong with our cushions.
jennifer convertibles bedroom sets 4

Jennifer Convertibles Bedroom Sets

Maria of Riverhead, NY on May 4, 2016Satisfaction RatingI initially heard that Jennifer Convertibles had nice furniture, but it’s not what it seemed like. They sell stuff that comes apart and they don’t want to come and fix it. I purchased a dining room set from them and the leg was messed up. A bedroom set was messed up, too. I also had gotten a couch and a different dining room table because they didn’t take the other one back. I told them many times to come and fix it but they have not done anything. I keep calling them but they have not called back. The bed from the bedroom set that I bought is garbage. We keep putting it back together but it keeps coming apart. Jennifer Convertibles are not making good for what they sell. I spent over $3,000 the first time around and the second time was 1,500.I even went down to the store to tell them and they keep telling me to call customer service. But their customer service doesn’t answer the phone half of the time. So I went to the store again only to be told that they can’t handle it from there and that they’ll just shoot an email to their customer service. They did so but they never called me. So the table is still sitting here and all the screws keep falling out, which is not supposed to happen. I’m calling my credit card company and I’m going to dispute this because I’m not going to pay for something that keeps breaking. I would never recommend Jennifer Convertibles to anybody. Helpful?YesNo
jennifer convertibles bedroom sets 5

Jennifer Convertibles Bedroom Sets

I initially heard that Jennifer Convertibles had nice furniture, but it’s not what it seemed like. They sell stuff that comes apart and they don’t want to come and fix it. I purchased a dining room set from them and the leg was messed up. A bedroom set was messed up, too. I also had gotten a couch and a different dining room table because they didn’t take the other one back. I told them many times to come and fix it but they have not done anything. I keep calling them but they have not called back. The bed from the bedroom set that I bought is garbage. We keep putting it back together but it keeps coming apart. Jennifer Convertibles are not making good for what they sell. I spent over $3,000 the first time around and the second time was 1,500.I even went down to the store to tell them and they keep telling me to call customer service. But their customer service doesn’t answer the phone half of the time. So I went to the store again only to be told that they can’t handle it from there and that they’ll just shoot an email to their customer service. They did so but they never called me. So the table is still sitting here and all the screws keep falling out, which is not supposed to happen. I’m calling my credit card company and I’m going to dispute this because I’m not going to pay for something that keeps breaking. I would never recommend Jennifer Convertibles to anybody. Helpful?YesNo
jennifer convertibles bedroom sets 6

Jennifer Convertibles Bedroom Sets

I initially heard that Jennifer Convertibles had nice furniture, but it’s not what it seemed like. They sell stuff that comes apart and they don’t want to come and fix it. I purchased a dining room set from them and the leg was messed up. A bedroom set was messed up, too. I also had gotten a couch and a different dining room table because they didn’t take the other one back. I told them many times to come and fix it but they have not done anything. I keep calling them but they have not called back. The bed from the bedroom set that I bought is garbage. We keep putting it back together but it keeps coming apart. Jennifer Convertibles are not making good for what they sell. I spent over $3,000 the first time around and the second time was 1,500.I even went down to the store to tell them and they keep telling me to call customer service. But their customer service doesn’t answer the phone half of the time. So I went to the store again only to be told that they can’t handle it from there and that they’ll just shoot an email to their customer service. They did so but they never called me. So the table is still sitting here and all the screws keep falling out, which is not supposed to happen. I’m calling my credit card company and I’m going to dispute this because I’m not going to pay for something that keeps breaking. I would never recommend Jennifer Convertibles to anybody.

Jennifer Convertibles Bedroom Sets

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